At SugarCRM, we take seriously the security and the protection of your systems and data. Today, we are publicly announcing the availability of versions 11.0.4 and 12.0.1 to all Sugar Sell, Serve, Enterprise, Professional, and Ultimate customers. Sugar versions 11.0.4 and 12.0.1 contain fixes for critical security vulnerabilities.
As your Sugar instance is hosted in Sugar's cloud environment, you do not need to take any action as the vulnerabilities have already been patched by the SugarCloud Operations team.
If further assistance is needed, have one of your Sugar support-authorized contacts create a case or email email@example.com. For more information on the Sugar Support process, please visit the Working With Sugar Support article.