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Upgrade Paths for On-Site Installations

Alex Nassi
10+ minute read time

Select your current version to get started

Please note: Release-specific upgrade paths are also available in the "Upgrade Paths" sections of the release notes on the SugarCRM Support Site

14.x 13.x 12.x 11.x 10.x 9.x
8.x 7.x 6.x 5.x 4.x

Version 14
Starting Version Upgrade To Supported Platforms Changes Additional Notes
14.0.0 14.0.1
  • Platform
    • Removed: Windows Server 2019
  • PHP
    • Removed: 8.0
    • Added: 8.3
  • Database
    • Removed: MySQL 5.7
    • Removed: MSSQL 2017
    • Added: MSSQL 2019, 2022

  Sugar 14.0 (Q2 2024) Customization Guide  

 Release Central - Q2 2024   

Version 13

Starting Version

 Upgrade To Supported Platforms Changes Additional Notes
13.0.4 14.0.1 N/A

13.0.0 - 13.0.3 13.0.4
  • Platform
    • Removed: Windows Server 2016
    • Added Windows Server 2022
  • PHP
    • Removed: 7.4
    • Added: 8.2
  • Database
    • Removed: DB2 11.1
  • ElasticSearch
    • Removed: 7.16.x
    • Added: 8.4.3

Sugar 13.0 (Q2 2023) Customization Guide

Release Central - Q2 2023 
--End of Supported Versions--

Version 12
Starting Version Upgrade To Supported Platform Changes Additional Notes
12.0.5 13.0.3
  • Platform
    • Added Windows Server 2019
  • PHP
    • Removed: 7.3
    • Added: 8.0
  • ElasticSearch
    • Removed: 7.9, 7.16.1
    • Added: 7.16.3

Sugar 12.0 (Q2 2022) Customization Guide

Release Central - Q2 2022 
12.0.4 13.0.2
12.0.3 13.0.0
12.0.0 - 12.0.4 12.0.5

Version 11
Starting Version Upgrade To Supported Platform Changes Additional Notes
11.0.6 12.0.3

Please refer to the  Unsupported Versions documentation for details

  • Platform
    • Added: Windows Server 2019
  • PHP
    • Removed: 7.3
    • Added: 8.0
  • Database
    • Removed: DB2 11.1
  • ElasticSearch
    • Removed: 7.9, 7.16.1
    • Added: 7.16.1

When upgrading from Professional 11.x to 12.x please follow this order to help ensure a successful upgrade:

Sugar 11.0 (Q2 2021) Customization Guide
11.0.0 - 11.0.5 11.0.6

Version 10
Starting Version Upgrade To Supported Platform Changes Additional Notes
10.0.6 11.0.3

Please refer to the  Unsupported Versions documentation for details

  • PHP
    • Added: 7.4
  • Database
    • Added: DB2 11.5
  • ElasticSearch
    • Removed: 5.x, 6.x
    • Added: 7.9
10.0.0 - 10.0.5 10.0.6

Version 9
Starting Version Upgrade To Supported Platform Changes Additional Notes
9.0.6 10.0.4

Please refer to the  Unsupported Versions documentation for details

  • PHP
    • Added: 7.3
  • Database
    • Added: Oracle 19, DB2 11.1
    • Removed: Oracle 12c, DB2 10.5
9.0.0 - 9.0.5 9.0.6

Version 8
Starting Version Upgrade To Supported Platform Changes Additional Notes
8.0.8 9.0.5 Please refer to the  Unsupported Versions documentation for details
8.0.0 - 8.0.7 8.0.8

Version 7
Starting Version Upgrade To Supported Platform Changes Additional Notes
7.9.5.0 8.0.7 or 8.0.8 Please refer to the  Unsupported Versions documentation for details
7.9.0.0 - 7.9.4.0 7.9.5.0
7.8.2.2 7.9.5.0
7.8.0.0 - 7.8.2.1 7.8.2.2
7.7.2.3 7.8.2.2
7.7.2.1 - 7.7.2.2 7.7.2.3
7.7.1.1 - 7.7.2.0 7.8.0.0 or 7.7.2.3
7.7.0.0 - 7.7.1.0 7.7.2.3
7.6.x 7.7.1.2
7.5.x 7.7.1.1
7.2.2.3 7.5.2.0
7.2.x 7.2.2.3
7.1.7 7.2.2.0
7.1.6 7.1.7
7.1.0 - 7.1.5 7.1.6

Version 6
Starting Version Upgrade To Supported Platform Changes Additional Notes
6.5.26 7.7.2.2 Please refer to the  Unsupported Versions documentation for details
6.5.25 7.7.2.1 or 6.5.26
6.5.24 7.7.1.1 or 6.5.26
6.5.0 - 6.5.23 6.5.26
6.4.x 6.5.16
6.3.x 6.4.6
6.2.x 6.3.3
6.1.x 6.2.6
6.0.x 6.1.7

Version 5
Starting Version Upgrade To Supported Platform Changes Additional Notes
5.5.1 - 5.5.4 6.1.0 Please refer to the  Unsupported Versions documentation for details
5.5.0 6.0.4
5.2.0 5.5.1
5.0.0, 5.1.0 5.2.0

Version 4
Starting Version Upgrade To Supported Platform Changes Additional Notes
4.5.1 5.1.0 Please refer to the  Unsupported Versions documentation for details
4.2.1, 4.5.0 4.5.1
4.2.0 4.2.1
4.0.1 4.2.1