Adding pictures to a case

How do I add a picture/screenshot instantly to the case I create in Sugar Serve?

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  • Hi ,

    we from provalida have created a plugin pvBlox that not only allows you to copy & paste (inline) images into an email which might be usefull for your service agents but also has a library of self designed email text templates including template variables which can pull information from any field in modules related to your cases (images included) :-)

    This is how it works on my Sugar :-)

    If you are interested in having a demo please drop an email to my collegaues -> sales.projects@provalida.de

    Bests

    Björn Canales Pfisterer

    Technical Support Manager

    provalida GmbH

    --

    https://www.provalida.de

    support ( at ) provalida.de

Reply
  • Hi ,

    we from provalida have created a plugin pvBlox that not only allows you to copy & paste (inline) images into an email which might be usefull for your service agents but also has a library of self designed email text templates including template variables which can pull information from any field in modules related to your cases (images included) :-)

    This is how it works on my Sugar :-)

    If you are interested in having a demo please drop an email to my collegaues -> sales.projects@provalida.de

    Bests

    Björn Canales Pfisterer

    Technical Support Manager

    provalida GmbH

    --

    https://www.provalida.de

    support ( at ) provalida.de

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