Hi, We are curious to know if there is a blog platform in either Sugar Market or CRM?
Hi, We are curious to know if there is a blog platform in either Sugar Market or CRM?
Hi Danielle Frizzi,
There's not specifically a blog platform or module within Sugar, but one option would be to use the Knowledge Base to create (in Sugar) and display (externally) articles through the Sugar Portal: https://support.sugarcrm.com/Documentation/Sugar_Versions/11.3/Ent/Portal_User_Guide/#Knowledge_Base
There have also been recent updates to the dashlet for this within Sugar, depending on your version: https://support.sugarcrm.com/Documentation/Sugar_Versions/12.0/Sell/Application_Guide/User_Interface/Dashboards_Dashlets/#Knowledge_Base_Search_Dashlet
I hope this helps!
Alex Nassi
Digital CX Operations Director
SugarCRM
Hi Danielle Frizzi,
There's not specifically a blog platform or module within Sugar, but one option would be to use the Knowledge Base to create (in Sugar) and display (externally) articles through the Sugar Portal: https://support.sugarcrm.com/Documentation/Sugar_Versions/11.3/Ent/Portal_User_Guide/#Knowledge_Base
There have also been recent updates to the dashlet for this within Sugar, depending on your version: https://support.sugarcrm.com/Documentation/Sugar_Versions/12.0/Sell/Application_Guide/User_Interface/Dashboards_Dashlets/#Knowledge_Base_Search_Dashlet
I hope this helps!
Alex Nassi
Digital CX Operations Director
SugarCRM