Opportunity Side Panel - Filters - View permission

Hi Taufique Ahmed ,

What is the default team set to for the system admin user? Filters created in dashlets should inherit the user's default team, so the only explanation I can think of is that the regular users do not have access to the default team of the admin user.

I confirmed that if my admin user has a default team of 'Global', then regular users are able to load the dashlet without issue and the appropriate filter is applied.

Chris

Hi Chris

Thank you for your reply

I deployed the changes and my Primary = Global

Can you confirm the users are associated to the Global team as well? Also, what does the following query return as a result:

SELECT 
    created_by, 
    date_entered, 
    date_modified, 
    team_id, 
    team_set_id 
FROM 
    filters 
WHERE 
    name = 'Dashlet: My Notes' 
AND 
    deleted = '0';

If the filter is associated to the Global team, the team_id and team_set_id should both be set to '1'.

Chris

Using Data set

Shows this result, all 1 yes

I will check with the users who have raised the error, but from my understanding Global is the default for all of our users

Hi again

Yes, as thought all users have Primary team set to Global

Hi again

Yes, as thought all users have Primary team set to Global