Hello,
We are heavily using Calendar and Meeting function in SugarCRM - whereas we want to add Guests to our meetings, users do not want their guest receiving meeting reminders and notifications from Sugar - is there a way to disable email notifications to Leads and Contacts?
Thanks!
Ada
When creating a Meeting and/or Call. Turn off the Email Reminder.
There is a Scheduler that sends out email reminders. You can also disable the scheduler.
Hi Ada Napierala ,
Are your users updating the meeting in the web UI or somewhere else (e.g. Outlook, their calendar, etc.)? If they are updating directly in Sugar, I believe the only way it should send out an invitation on creation or update is if they use the 'Save and Send Invites' option instead of 'Save':
If they aren't using 'Save and Send Invites', you will want to check either for a customization or confirm how those users are updating meetings.
There is no admin configuration to explicitly disable all meeting-related notifications.
Chris
Hi Ada Napierala ,
Are your users updating the meeting in the web UI or somewhere else (e.g. Outlook, their calendar, etc.)? If they are updating directly in Sugar, I believe the only way it should send out an invitation on creation or update is if they use the 'Save and Send Invites' option instead of 'Save':
If they aren't using 'Save and Send Invites', you will want to check either for a customization or confirm how those users are updating meetings.
There is no admin configuration to explicitly disable all meeting-related notifications.
Chris
